Essential Duties and Responsibilities
Performs all functions and duties of a Pharmacy Service Rep to ensure prompt service in the pharmacy care center
Perform computer entry of prescription information including but not limited to: patient search, prescriber search, drug selection, prescription interpretation and entry and basic problem resolution.
Accept customer and prescription information required to process refill prescriptions, including refill authorization and prior authorizations from doctor offices where permitted by state law and Health West protocol.
Read and transcribe pharmaceutical information.
Excellent customer/patient service skills. Complies with all company policies and other tasks as assigned. Minimum 5 year’s experience as a certified technician in retail or hospital setting. Ability to preserve confidentiality of information