GENERAL DESCRIPTION: The Patient Resource Coordinator councils individuals and families with information and assistance for enrollment into Qualified Health Plans (QHPs), Medicaid, and Children’s Health Insurance Program (CHIP) coverage options, and managing their past due balances at Health West. The Patient Financial Representative’s responsibilities include timely collection of all accounts, customer service, and to function as a resource person for clinic staff to assist them with any self-pay billing or enrollment in health resource questions. This position will represent Health West at community outreach events as requested. Completes required federal and/or state consumer assistance training to provide fair, accurate, and impartial assistance.